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Need help choosing the SousVide Supreme® water oven that is right for you? Consult our comparison chart for the answer. Learn More»
Free digital copy of our Sous Vide BBQ
cookbook! Download Now!
New recipe - Craig's Potato Salad! Learn How»
Check out our Sous Vide Outdoors video series to learn how to combine sous vide cooking with your outdoor grilling! Watch Now»
Check out a sampling of media coverage the SousVide Supreme has received. Read More»
New recipe - Korean Pork Ribs Sous Vide! Learn How»
Send them a SousVide Supreme online gift certificate! Buy Now»
The SousVide Supreme Promo
Package - The best value to get
you cooking sous vide now!
Our new Sous Vide Vacuum Sealer
VS3000 is the first vacuum sealer
designed specifically for sous vide
cooking. Buy Now»
Save 20% when you buy our
cooking pouch value pack.
The Art Of Precision Cooking
with over 100 exciting recipes.
Our Sous Vide Universal Pouch
Rack is an essential accessory
for cooking sous vide with
perfect results. Buy Now»
Everything you need to keep your
SousVide Supreme in top shape.
Send them a SousVide Supreme online gift certificate! Buy now»
SousVide Supreme Vacuum Sealer:
Download - English
Download User Manual - English
Download User Manual - Español
Download User Manual - Français
If your SousVide Supreme water oven or Sous Vide Sealer VS3000 is not operating properly, please follow these recommended checks before contacting customer service. If after following these recommendations, your machine still fails to function properly (or for any malfunction not covered in this Troubleshooting Guide) please contact us at email@example.com or call the Customer Service Department at 1-877-787-6836 Monday through Friday between 8am and 8pm Mountain Standard Time for assistance.
SOUSVIDE SUPREME WATER OVEN
Machine won’t start
Machine beeps during the cooking process
Machine repeatedly beeps several times after it has reached its cooking temperature.
Water found on counter under the machine
Temperature not holding to within 1 degree F/0.5 degrees C
Will not vacuum
Weak or incomplete vacuum
Lid does not lock
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Have questions or need help? Call us at 1-877-787-6836 8am to 4pm MST, Monday to FridayEmail us at firstname.lastname@example.org
Food & Wine Offer details:
Included with your purchase of $50 or more is 1 year of FOOD & WINE magazine (12 issues – stated value $12). This is a refundable offer. Offer valid in U.S. only. Limit one subscription per household. Your first issue will mail 8-12 weeks upon receipt of order. After your purchase is complete, your name and address will be forwarded to the publisher to fulfill your subscription and you will receive a Welcome Letter from FOOD & WINE in the mail with instructions on how to request a refund.