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The Sous Vide Sealer VS3000
is a vacuum sealer designed
specifically for sous vide
cooking. See how it works »
Pouch rolls offer convenience
and great value!
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Sous Vide: The Cookbook
Over 100 delicious recipes!
See Details >>
Our Sous Vide Universal Pouch
Rack is an essential accessory
for cooking sous vide with
perfect results. Buy Now»
Need a spare part?
We've got you covered!
SousVide Supreme Vacuum Sealer:
Download - English
Download User Manual - English
Download User Manual - Español
Download User Manual - Français
If your SousVide Supreme water oven or Sous Vide Sealer VS3000 is not operating properly, please follow these recommended checks before contacting customer service. If after following these recommendations, your machine still fails to function properly (or for any malfunction not covered in this Troubleshooting Guide) please contact us at email@example.com or call the Customer Service Department at 1-877-787-6836 Monday through Friday between 8am and 8pm Mountain Standard Time for assistance.
SOUSVIDE SUPREME WATER OVEN
Machine won’t start
Machine beeps during the cooking process
Machine repeatedly beeps several times after it has reached its cooking temperature.
Water found on counter under the machine
Temperature not holding to within 1 degree F/0.5 degrees C
Will not vacuum
Weak or incomplete vacuum
Lid does not lock
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Have questions or need help? Call us at 1-877-787-6836 8am to 4pm MST, Monday to FridayEmail us at firstname.lastname@example.org
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Included with your purchase of $50 or more is 1 year of FOOD & WINE magazine (12 issues – stated value $12). This is a refundable offer. Offer valid in U.S. only. Limit one subscription per household. Your first issue will mail 8-12 weeks upon receipt of order. After your purchase is complete, your name and address will be forwarded to the publisher to fulfill your subscription and you will receive a Welcome Letter from FOOD & WINE in the mail with instructions on how to request a refund.