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Need help choosing the SousVide Supreme® water oven that is right for you? Consult our comparison chart for the answer. Learn more»
For a limited time, the Easy Sous Vide Cookbook can be yours free! Valued at $14.95. Get yours now»
New Recipe! 48 Hour Short Ribs with Pomegranate Sauce! Learn how»
Back Yard Burgers Sous Vide! Moist and juicy burgers every time. Watch now»
Check out a sampling of media coverage the SousVide Supreme has received. Read more»
Help for busy moms from UK Blogger Rebecca Gwynne! Read Interview»
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The SousVide Supreme Demi -
The best value to get you
cooking sous vide now!
Our new Sous Vide Vacuum Sealer
VS3000 is the first vacuum sealer
designed specifically for sous vide
cooking. Save Now»
Save 20% when you buy are
cooking pouch value pack.
Just in! The Art Of Precision Cooking
with over 100 exciting recipes.
SousVide Supreme 3 Pack Combo
of Seasoning Blends - Great Value»
SousVide Supreme Baking Rack
with Bonus Gift - Make custard,
sauces, quick breads, and more.
Everything you need to keep your
SousVide Supreme in top shape.
SousVide Supreme Vacuum Sealer:
Download - English
Download User Manual - English
Download User Manual - Español
Download User Manual - Français
If your SousVide Supreme water oven or Sous Vide Sealer VS3000 is not operating properly, please follow these recommended checks before contacting customer service. If after following these recommendations, your machine still fails to function properly (or for any malfunction not covered in this Troubleshooting Guide) please contact us at email@example.com or call the Customer Service Department at 1-877-787-6836 Monday through Friday between 8am and 8pm Mountain Standard Time for assistance.
SOUSVIDE SUPREME WATER OVEN
Machine won’t start
Machine beeps during the cooking process
Machine repeatedly beeps several times after it has reached its cooking temperature.
Water found on counter under the machine
Temperature not holding to within 1 degree F/0.5 degrees C
Will not vacuum
Weak or incomplete vacuum
Lid does not lock
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Have questions or need help? Call us at 1-877-787-6836 8am to 4pm MST, Monday to FridayEmail us at firstname.lastname@example.org
Included with your purchase worth over $50.00 from SousVideSupreme.com is 1 year of Food & Wine magazine (12 issues - stated value $12). Offer valid in the U.S. for new subscribers only. Limit one subscription per household. Please allow 6-8 weeks for delivery of your first issue. After your purchase is complete, your name and address will be forwarded to the publisher to fulfill your subscription and you will receive a Welcome Letter from Food & Wine in the mail. If you do not wish to receive the magazine and would like a refund of the stated value, please mark "refund" on the letter and mail it back to:
Food & Wine,
P.O. Box 62160,
Please allow 4-6 weeks for delivery of your refund once it has been received. For information on how American Express Publishing protects your privacy, please read the AEP Privacy Statement at www.amexpub.com/privacy.